It's that time of year. NFL Sunday Ticket through DirectTV is about the auto-renew. As much as I love having the ticket, the Vikings are usually on locally here in NW Iowa so there was no way I wanted to pay $225 for the extra games (diapers are surprisingly expensive).
I'm far from an expert negotiator. I'll never be a car salesman. I browsed a few boards to see what deals others were getting. I still have 1 year left on my contract so I went into it knowing I didn't have leverage. Basically an uphill battle.
I called the main number and when asked why I was calling, simply said "cancel". Some folks recommend ignoring the CSR you talk to and either try to get to their supervisor or someone in retentions. I decided to press my luck with the CSR rep as they seemed friendly enough.
I told them I was considering cancelling my service due to the price and that Verizon would soon be streaming all the games. They first offered the basic reduction of lowering it from 6 payments of $37.49 ($225) down to 6 payments of $29.99 ($180) and take $5 off my HBO (need my Game of Thrones) for 6 months for another $30 savings. Knowing they could do better, I said I'd have to talk it over with the wife and then they said they'd do a little more digging.
They then offered a base reduction of $15 for 12 months ($180) with no additional increase to the length of my contract. I thought that was a good deal as now I'll basically be getting paid $30 to keep the ticket. I don't know if I could have gotten more discounts but didn't want to push too much. Just sharing a successful negotiation to keep the ticket for another year and give hope to those of you planning to do the same. Feel free to bash my haggle skills or share your own success stories in the comments.